Customers love fast, efficient service from connected teams
Whether you chat with a customer every day or you’re just a stop on their journey, your store team plays a vital role in your community. But making sure each customer gets that personal service can be tough, especially at your busiest times.
VoCoVo
- 1 May 2023
- Insight
What if your team could give every customer better service by turning time-draining tasks into quick conversations?
With VoCoVo Link, team members never need to leave customers waiting while they check stock or ask colleagues for help. They press Push-to-Talk on their Headset to get instant answers instead.
Your customers will love:
- Attentive service from associates who are friendly and focused.
- Helpful answers no matter who they ask (because teams can share knowledge instantly!)
- Approachable teams who aren’t distracted by their cell phones.
Unlike texting, tannoys, or crackly two-way radios, communicating with VoCoVo Link is always instant, discreet, and crystal-clear. So your team can help each other deliver the best service and give your customers another reason to visit again tomorrow.
Faster customer service
Need to check stock or get help from a colleague? Teams can ask each other instantly without leaving customers waiting.A calmer environment
Teams can alert each other to potential safety issues and resolve them discreetly without alarming shoppers.Happier customers
Protect the personal service that sets you apart by making it easy for team members to get help or find answers quickly.Focused teams
Colleagues no longer need to check their personal phones while working, so customers always feel prioritised.